I learned a valuable lesson a few years ago. We all remember the book that was on the New York Times bestseller list that was about the fashion editor who was a monster and ruined the authors' life for awhile.
I worked at the most popular spa on the planet for ten years and I had the privilege, or burden of working on some of the most famous people on the planet.
I worked on this alleged ice monster fashion editor a bunch of times over the years, and truth be told I never, ever had a problem with her. Oh sure, I'd heard the stories about her of course.
There was a story about how she called normal looking women like me ( not a size 4, ) not wearing high heels, "drones." NICE.......
But I must tell you, she was always a lady, and she even had a sense of humor. There were even times where a saw a little warmth slipping through. And she tipped appropriately. Always......
I saw that I had the author of that book on my schedule. There was a buzz in the spa that she was coming in but I was not impressed. You see, I tried reading her tell-all book that was made into a movie, but I quite frankly found it unreadable. I do know that she made a lot of money from it and she got more book deals also.
I was not prepared for her princess behavior though. Thank God she was on time, because when celebrities are late, thats always stressful.
I asked her if she had any pain or injuries, and also how she wanted her pressure. She gave me a whole litany of issues with her body which is fine, it's part of living in the modern world. Stress, computers, flying.....
" I want deep pressure. As a matter of fact, feel free to go as deep as you like!" she said.
There is almost nothing worse you can say to a massage therapist, believe me. ( Unless the therapist is some sort of masochist.)
" Oh, okay. Would you like the deep tissue massage then? It's fifteen dollars more." I said.
" No, no no. Just give me what's scheduled then," she huffed, as she gave me a dirty look. I found out that her massage was on a gift certificate, and she wouldn't spring for the extra fifteen dollars!
I got started.
"Stop! What are you? Do you know what you're doing?"
''Excuse me? I've been practicing massage therapy here for eight years and I graduated from one the best massage schools on the planet. I do indeed know what I'm doing. How can I serve you?"
I can understand if there isn't good chemistry between the client and the therapist or the client just doesn't like the therapists' touch. It happens. But this woman was just a bully!
I asked her if she wanted to switch therapists and she said no. I was surprised. Why would she waste a perfectly good gift certificate? For the next 75 minutes she was incredibly abusive, and I don't know how I didn't break down in front of her. She stopped me every five minutes and complained about something that I was doing. I expected her to complain to management, but she never did. She did stiff me, of course.
As I walked home that night, I seriously considered finding another way to earn a living.
I realize now that the fashion editor, ( the one with the real power in the world ) didn't yield it or use it to bully people. The so-called writer really abused her short-lived power.
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